Privacy Policy
1. Introduction
At Fontroid (accessible at fontroid.com), we respect and are committed to protecting your privacy. We prioritize transparency and data protection in every aspect of our operations. This Privacy Policy outlines how we collect, process, and safeguard the personal information of our users in accordance with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, you consent to the data practices described in this policy.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all personal data collected through fontroid.com and associated tools, services, and communications. Fontroid operates as the “data controller” for the purposes of the GDPR and the “business” under the CCPA, which means we determine the purposes and means of processing your personal data. This policy covers the data we collect directly from you, automatically through your use of our site, and through third parties acting on our behalf.
3. Categories of Data Processed
We collect and process the following categories of personal data:
a. Usage Data: Includes IP addresses, browser types, pages visited, access times, referring URLs, interactions, session information, and log files. This data is collected automatically to analyze trends and safeguard the integrity of our website.
b. Account Data: Information you provide when creating an account, such as name, mailing address, email address, and phone number.
c. Profile Data: Includes your personal preferences, purchase history, website behavior, and saved items or fonts.
d. Communication Data: Includes the content and metadata of any communications you send us, such as customer support requests, inquiries, or feedback (either by web forms or email).
e. Technical Data: Includes device type, operating system, screen resolution, browser configuration, and language settings.
f. Transaction Data: Details of any transactions you conduct on our site, including payment method, billing and shipping address, and purchase amounts (payment data is processed securely through our third-party payment processors and not stored directly by Fontroid).
g. Preference Data: Information about your preferences in receiving marketing communications, newsletters, and your areas of interest in products offered on fontroid.com.
4. Legal Bases for Processing
We rely on the following legal bases to process your data under the GDPR:
– Consent: Where you have provided clear consent for us to process your personal data for specific purposes, such as subscribing to our newsletter or accepting non-essential cookies.
– Contractual Necessity: To fulfill a contract with you or to take steps at your request before entering into a contract (e.g., account registration, font licensing).
– Legitimate Interests: To enhance our services, prevent fraud, secure our platform, conduct analytics, and communicate with you where those interests are not overridden by your rights and freedoms.
– Legal Obligation: To comply with applicable laws, regulations, and lawful requests by authorities.
5. Your Rights
Under the GDPR and CCPA (where applicable), you have the following rights regarding your personal data:
– Right to Access: You may request information about the personal data we hold about you.
– Right to Rectification: You may request corrections to incomplete or inaccurate data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data in certain circumstances.
– Right to Restrict Processing: You may request that we limit the processing of your personal data.
– Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format.
– Right to Object: You may object to the processing of your data based on legitimate interests or for direct marketing.
– Right Not to Be Discriminated Against: Under CCPA, you are afforded protection from any discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational safeguards to ensure the security and integrity of your personal data. These measures include:
– Data encryption (both at rest and in transit)
– Role-based access control
– Secure server environments and regular vulnerability assessments
– Regular backups and disaster recovery protocols
– Internal staff training and confidentiality agreements
While no transmission over the Internet can be guaranteed as 100% secure, we strive to use commercially acceptable means to protect your data.
7. International Data Transfers
Personal information collected through fontroid.com may be transferred to, stored in, or processed in countries outside of your jurisdiction, including the United States. Where required, we implement Standard Contractual Clauses approved by the European Commission and ensure third parties meet equivalent data protection standards. For users located in the European Economic Area, we ensure all international transfers comply with applicable legal requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations. In general:
– Account and Profile Data: retained for the duration of your account and up to 24 months after deactivation.
– Communication and Support Data: retained for 36 months from last contact.
– Transaction Data: retained for 7 years to comply with tax and accounting obligations.
– Usage and Technical Data: retained for up to 12 months, except where anonymized for longer-term analytics.
9. Cookie Policy
fontroid.com uses cookies and similar tracking technologies to enhance user experience and analyze website performance. The types of cookies we use include:
– Essential Cookies: Required for site functionality, such as login and font downloads.
– Functional Cookies: Support user interface features and language settings.
– Analytics Cookies: Help us measure website performance through tools such as Google Analytics.
– Performance Cookies: Track how users interact with the website to improve layout and content.
10. Cookie Management and GDPR/CCPA Compliance
Upon visiting fontroid.com, you are presented with the option to manage your cookie preferences. You may accept all cookies or customize which categories you agree to use. This consent is captured to ensure compliance with GDPR and CCPA. You may also manage cookies in your browser settings at any time.
We respect “Do Not Track” signals and offer opt-outs where appropriate, including through recognized industry mechanisms.
11. Children’s Privacy
Our services are not directed to children under the age of 13. If you are a parent or guardian and believe we may have collected personal data from a child under this age, please contact us immediately at [email protected]. We take prompt steps to delete such information where required.
12. Policy Updates
We may update this Privacy Policy from time to time in response to technological developments, legal or regulatory changes, or business needs. When changes are made that materially affect your rights or the way we process your data, we will notify you prominently via the website or via email if you’ve provided one.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, the handling of your personal data, or to exercise any of your rights, you may contact us at:
Email: [email protected]
Website: https://fontroid.com
We are committed to maintaining full compliance with applicable privacy regulations and to ensuring that your rights and freedoms are fully respected.